TESTIMONIALS
We are proud of our customer service model and work very diligently to make the buying process as easy as we can for buyers, most of whom are long-distance and buy from our photos and videos.
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If you would like to submit a Testimonial, please send photos and a paragraph to gatewayottbs@gmail.com
Anna & Watching the Wheels
I recently purchased a mare through Gateway OTTBs and it was a great experience from start to finish. They were so kind and accommodating throughout the whole process. Requests for additional photos, videos, and answers to questions were provided without hesitation and in a timely manner. They welcomed questions and concerns which was so comforting for an amateur owner like myself who wanted to make as educated of a decision as possible prior to purchase. Gateway was truly a partner from beginning to end helping arrange PPE, bill of sale, and transport. Once my mare arrived, she was truly as advertised and she is settling in beautifully.
It’s clear Gateway is devoted to finding appropriate, fitting homes for these wonderful animals and I wouldn’t hesitate to recommend them to those looking to take home an OTTB.
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-Anna from Florida
Phaedra & Omar Attack
Fall of 2022 - after a traumatic and unexpected loss of my OTTB, I began my search for my next equine partner. I saw an ad on Gateway OTTB’s and reached out. Their communication was prompt and direct. The description of my gelding was ACCURATE including height. They met me at the track, hand jogged, answered questions, helped with PPE, shipping, bill of sale and kept in touch with me before, during and after sale. Honestly, the process was very seamless because of them. They were transparent in wanting to find not only a good fit for the human but for the horse as well. I appreciated their communication, honesty, knowledge and expertise through the entire process. I now own a big, handsome, athletic, goofy, kind hearted OTTB who makes me laugh everyday and is a healing balm for my heart after my previous loss. Every time I swing my leg over his back, I am grateful to Gateway OTTB’s for connecting Omar and I and giving him a second chance at a career after racing.
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-Phaedra from Michigan
